HUDDERSFIELD VOLVO CAR TYRESCLIVE BROOK HUDDERSFIELD
Birkby, Brackenhall, Bradley, Deighton, Fartown, Fixby, Sheepridge
Brake Inspection, Bulb Replacement, MOT, Servicing, Tyre Repair, Wheel Alignment
I have no reservations with regard to recommending this dealer. This is the second car I have bought from them and prepared to drive from Kent to purchase the vehicle ( I believe last time they also offered to deliver the car) so I suggest that is recommendation in itself. Found them to be honest and straightforward on both occasions which gives one a sense of security that you have made the correct decision when you are making, what is for most of us, the largest significant purchase you are likely to make other than buying a house.
Really disappointing after sales car from Clive Brook Huddersfield, we purchased a used car in January and were provided us with a 12 month warranty at point of purchase. When the car had a breakdown recently, the fuel tube had come loose discharging fuel over the engine whilst running and then over the floor and engine when the vehicle was stationary. The AA were called and the vehicle could not be repaired at the roadside and had to be recovered. I called Clive Brook to discuss the warranty, after the receptionist had asked if I had called the correct garage, we have an Audi they are a Volvo dealership which sells used cars, I spoke to a member of staff who told me that they don't issue warranty's to used cars. I had the vehicle recovered to our local garage instead of Clive Brook. Once I had sent them the details of the warranty they quoted 10 days before the vehicle could be looked at by their workshop, after several calls and emails, I was told that anyone could carry out the warranty work. As the vehicle is used on a daily basis for work commitments our local garage completed the work within two days. When they contacted the warranty company to discuss arranging payment for the work they were told it wasn't covered by the warranty as it wasn't a mechanical part, one bolt holding the fuel tube had sheared off completely and another was hanging on by a thread. When I raised this issue with Clive Brook they completely washed their hands of the issue saying the warranty comp[any was one of the best in the country, Trust Pilot disputes this fact with nearly 40% rate them as average or below, I struggle to understand why a dealership such as Clive Brook would want their name associated with products which simply aren't fit for purpose is beyond me. Poor service all round, I expected better.
Clive Brook Huddersfield team are fantastic!! Second time I have bought a car with them, I am now massive Volvo fan!! Sales team are not pushy at all (thank god!). Jayson was amazing, super helpful and really valued his end to end support even when I had purchased my car. I'll be back in 2 - 3 years!!!
Very pleased with the car buying experience and service from Clive Brook Huddersfield, and specifically Jayson Flavin. Due to work and distance I wasn't able to attend the garage until near close of business for the test drive and the eventual hand-over. On both occasions Jayson agreed to meet me and then work till after closing to accommodate me, including blocking out his time to ensure I'd have his full attention after travelling over. Jayson has answered all my questions and the process has been very straight-forward, with everything explained thoroughly by Jayson. Since owning the car Jayson has continued to be as equally responsive, so I am confident I have a good contact should I need anything additional. I'm also grateful to Steven Smith who helped expedite the process to allow us to have the car as soon as possible. The car is immaculate inside and out, and a few technicalities have been sorted out perfectly by the Service department, giving me a very good opinion of the dealership as a whole.
I would highly recommend this dealership... I had some unforseen issues with my new car.. and straight away Andy and Mark got it sorted.. the service was amazing and I will definitely be returning to buy another car in the future... Thanks guy's...😊
Using the guide below, you can find your tyre size quickly and easily from the sidewall of your current tyres.
You're looking for a 3-digit number e.g. 185
Followed by a 2-digit number e.g. 65
The rim size e.g. 15 inches
A 2/3-digit number and a letter e.g. 88 (load) and H (speed)
Using the guide below, you can find your tyre size quickly and easily from the sidewall of your current tyres.
You're looking for a 3-digit number e.g. 120
Followed by a 2-digit number e.g. 70
Tyre construction and rim size shown e.g. ZR 17
A 2/3-digit number and a letter e.g. 58 (load) and W (speed)
Cookies on this website
We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website. However, if you would like to, you can change your cookie settings at any time.
[Close]